kaiser permanente text bot interview kaiser permanente text bot interview

"Every morning I listen to X Podcast because I find the information to be fresh, and valuable. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. But when I'm home, I don't think about work. Last year, we were in a bind and running very short-staffed during a time when our hospital was at full capacity. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. ", "I'm very interested in clinical research. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. I love my job. Healthcare is not a place for gimmicks because health is precious and irreplaceable. There is a balance between allowing normal emotion and allowing it to impact your work. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. First, I work in a system, and I respect that. Unfortunately, the sales have shut down. New hires were appreciative of learning one on one. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. ", "I see myself as a compassionate person; I see more than a sick person picking up their prescription. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. I have a kind and outgoing personality. It seems you have found that balance. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. ", "From a young age, I was raised around a farm and animals are a huge part of my life. I would need to be trained in the new procedures. Sign In. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. We do this by creating interview questions that we think you might be asked. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. Learn more here. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. At Kaiser Permanente, integrity is held in the highest regard. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. ", "I dislike when there's work politics. . Kaiser has over 300,000 employees with a large diverse workforce. In the future, I will like to be a PA and help more people.". Talk about your qualifications and skills that will help you to do this job well. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. We had a lot of concerns with patients not showing up for appointments when expected. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". The reason was a computer glitz that held the release of his chemotherapy. Last, I adapt to the individual. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. What does it mean after your phone interview. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. ", "I know this will come off as cliche, but it's truthful. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. Your answer should include your ability to be patient, kind, and confirming to best answer this question. . It's best that the person knows the reasons why so that they can learn from the experience. Good answer! A career in healthcare can be emotional at times; however, I choose to focus on the positives. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. Your work history sounds strong, and it seems as though you are very loyal to your work. Maybe you are a pen and paper person. I like working in an industry where genuine care is valued. If I were to be offered this position, I would look forward to bringing these services to this area as well. ", "I have three philosophies when it comes to my work. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? Your interviewer would like to know how your communication skills have benefited your team in the past. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. I also help the pharmacist with anything they needed from translating to ringing up customers. Find additional company focused interview questions by practicing from one of our industry sets. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. When I enjoy what I do it doesn't feel like a chore. While working with patients, the difficulty usually stems from fear of the unknown about their health, I try to be more empathetic and talk to them truthfully about the procedure. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. It sounds as though you have exceptional patient service skills! We had in services to help us prepare. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. Also, for every month with zero sick days, a bonus was added. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. We will re-assess in December, but it seems to be working very well. Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". We wanted to create a resolution with this person. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. Most interviewers will interpret a cliche response like that as dodging the question. "I have often been complimented on my relationship-building skills. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". Upon first taking the call, the patient was name calling and yelling. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. To find out what other health systems can learn from KP's experience, the Quarterly recently spoke with Harold "Hal" Wolf III, senior vice president and chief operating officer of the Permanente Federation, the national umbrella organization for the Permanente Medical Groups (the physician component of KP). Explore. Asked March 3, 2022 application online, phone interview, in-person interview sometimes with group Answered March 3, 2022 Answer See 1 answer Does the customer service call center position require a drug test if so will it be done during on site training? What questions did they ask during your interview at Kaiser Permanente? Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. Second, I want to be the best at what I do. I understand and agree that Kaiser Permanente may verify any and all information that I provide. List several ways that you receive your industry knowledge and stay on top of trends. I've cleaned up your answer slightly to more successfully deliver your message. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. I am always sure that when at home, my family gets my attention first. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. The status says no longer consider for the position. I understand that it's part of the job. If you can add in a little bit more about your education, that would round out your answer nicely. I am a people person and build relationships with my coworkers and patients alike. The staff wanted to start double-booking patient time slots. These experiences have really opened my eyes to working with people from backgrounds different than myself. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Also, I am organized, bilingual, and I have pharmaceutical knowledge. ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . The patient was angry and threatened to leave AMA. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. Nice work! How to Answer: Why Do You Want to Work Here? I also dislike when the morale of the lab is low. Talk to the interviewer about how you can maintain that appropriate balance for yourself. As the manager, I knew I could not let this behavior continue. By initiating an open conversation with this person, we were able to uncover his need. The application opens in early May. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. I have enrolled myself in an evening/weekend workshop for the next six weeks. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. This question is a little tricky because it's unclear. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. Definition. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". This is a personal and caring approach. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. That question can start up a great conversation, and you may learn a thing or two as well. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. I continue to work on this on a daily basis. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. For 180 days, my employees were rewarded for coming to work 10 minutes early. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. ", "Having worked in the healthcare field for seven years now, I have really grown to appreciate the importance of continuing medical education and I jump at any chance to further my knowledge base in the field. ", "The people on the frontlines of a business are vital to the success of any organization. This process helped make our project a success in the end. I discussed with hospital credentialing and became the first PA proctor in our Heath system. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. I will receive an email with the related information any time there is a major headline about the healthcare industry. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. Behavioral 3. There are no other roles for that position". Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. In my current position, I am not the most persuasive person on our team, but I am highly creative. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". It sounds like you have the experience the interviewer would be looking for. Consider strengthening your answer by expanding the example you've chosen to highlight how you worked as part of a team or collaborated with others on the path to becoming the first PA proctor. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the